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Citizen Service Request


  1. 1. Citizen Information
  2. 2. Service Request Information
  • Citizen Information

    1. This form Is Not for Utility service connect, transfer, or disconnect. Customers are required to contact the Business Office for these requests at 615-325-6776 x555 or

      Please provide the City of Portland with the required information for each Citizen Service Request. The request will be directed based on the information you provide.

      Do not use this service for emergencies, such as gas leaks. In case of emergencies, dial 911 for immediate assistance.