What safety procedures should you take?

When it comes to the safety of you or anyone else near a gas main leak, it is important to know the procedures you should take when someone has damaged a gas line or when you suspect a gas leak. If you or anyone else accidentally damages or suspects a gas leak on a City of Portland Natural Gas System, follow the procedures below:

  • Leave the area immediately and warn others to stay away
  • If you suspect your excavation equipment has struck a gas line, do not attempt to move the equipment. Shut the equipment off and leave the area
  • Once away from the gas leak, call City of Portland at 615-325-6776, or after 4:30 pm call 615-388-0997 (gas on-call phone), or 911

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1. What does natural gas smell like?
2. What should I do if I smell gas?
3. What if I dig and disturb a natural gas line?
4. What safety procedures should you take?