With over 290 miles of underground distribution pipelines that branch into household and commercial service lines, the City of Portland Gas Department provides natural gas to more than 5,000 customers. Maintaining a complex natural gas system is a constant effort to ensure safe, reliable delivery of clean, dependable natural gas to homes and businesses. From pipeline inspections to replacements and upgrades, City of Portland Gas strives to comply with all industry and federal standards to ensure the integrity of our gas system. If you would Iike more information about our pipeline system, please call City of Portland Gas at (615) 323-1437. In order to prevent damaging our gas pipeline system, it’s important to “Call Before You Dig” or move earth in any way. When you call the Tennessee One Call Center by dialing 811 or 1-800- 351-1111, they will notify utility owners to locate buried utility lines on your property for FREE, so you can safely dig and avoid a potentially hazardous condition. Always call 811 before you dig! It’s the law.
Natural gas is a colorless, odorless gas; however, a chemical that smells like rotten eggs is added to help detect a possible leak. If you smell gas or recognize one of the other warning signs of a gas Ieak, leave the area immediately. Don’t try to repair the leak yourself or use anything that might create a spark, such as a cell phone. Avoid using potential ignition sources, such as telephones, doorbells, electric switches or motor vehicles. Never try to extinguish a gas fire or operate any pipeline valves. Immediately call City of Portland Natural Gas from an outside telephone (615) 323-1437, or the 24hr emergency dispatch at 615-388-0997 or 911. All suspected Ieaks and reports of gas odors are checked FREE of charge. Include emergency contact information for your natural gas company on your list of important numbers (e.g., fire, police, physicians, etc.). Do your part to familiarize yourself and your family with these natural gas safety tips and continue to enjoy the value, comfort and benefits of America’s cleanest, most efficient energy source!
